At NutriLife Indonesia, we are deeply committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website NutriLife Indonesia, use our services, or interact with us. Your trust is paramount, and we strive to be transparent about our data practices. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect various types of information to provide and improve our services to you. This information falls into two main categories:
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Personal Identification Information (PII): This includes data that can be used to identify you directly.
- Contact Data: Your name, email address, phone number, and mailing address, collected when you register for an account, subscribe to our newsletter, or fill out a contact form.
- Demographic Data: Information such as age, gender, and dietary preferences, which you may voluntarily provide during consultations or when setting up your profile.
- Health-Related Data: With your explicit consent, we may collect information regarding your health goals, current diet, medical history relevant to nutrition, and lifestyle habits to provide personalized nutritional advice.
- Payment Information: When you make a purchase, we collect necessary payment details (e.g., credit card numbers) through secure, third-party payment processors. We do not store full credit card numbers on our servers.
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Non-Personal Identification Information: This includes data that cannot be used to identify you directly.
- Usage Data: Information about how you access and use our website, such as your IP address, browser type, operating system, referral sources, pages viewed, and the duration of your visit.
- Device Data: Information about the device you use to access our services, including device type, unique device identifiers, and mobile network information.
- Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior.
2. How We Use Your Information
The information we collect is utilized for various purposes to ensure optimal service delivery and user experience:
- To Provide and Maintain Our Services: This includes processing your registrations, managing your account, and delivering the nutritional consultation services you request.
- To Personalize User Experience: We use your data to tailor our content, recommendations, and services to your specific health goals and preferences, making your journey with NutriLife Indonesia more effective.
- To Improve Our Website and Services: We analyze usage patterns and feedback to continually enhance our website's functionality, content, and the quality of our nutritional programs.
- To Communicate With You: We use your contact information to send you updates, newsletters, marketing or promotional materials, and other information that may be of interest to you. You can opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
- For Customer Support: To respond to your inquiries, provide technical support, and resolve any issues you may encounter.
- For Analytics and Research: To monitor and analyze trends, usage, and activities in connection with our services to better understand our audience and improve our offerings.
- For Legal Compliance and Protection: To comply with legal obligations, enforce our terms of service, and protect the rights, privacy, safety, or property of NutriLife Indonesia, our users, or others.
3. Data Sharing and Disclosure
We value your privacy and only share your information under specific circumstances:
- Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users (e.g., payment processors, hosting providers, email delivery services). These parties are bound by confidentiality agreements and are only permitted to use your information for the purposes of providing services to us.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as a business asset. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
4. Data Security
The security of your data is paramount to us. We implement a variety of robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption: All sensitive data transmitted to and from our website is protected using Secure Socket Layer (SSL) technology.
- Access Control: We restrict access to your personal data to employees, contractors, and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations.
- Regular Audits and Monitoring: Our systems are regularly monitored for potential vulnerabilities and attacks.
- Data Minimization: We only collect and retain personal data that is necessary for the purposes outlined in this policy.
While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Your Rights Regarding Your Data
You have specific rights concerning your personal data that we hold:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe.
6. Cookie Usage
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. Cookies are small data files stored on your device. For more detailed information on how we use cookies, what types of cookies we use, and how you can manage your cookie preferences, please refer to our dedicated Cookie Policy.
7. Policy Updates
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
8. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us:
- Email: [email protected]
- Phone: +62 812-3456-789
- Address: Jalan Raya Contoh No. 123, Jakarta, Indonesia